Travel Assistance
Medical Coordination
The Medical Coordination Facility is a free service that helps international patients access medical care and cultural support easily.
From the first communication with our medical team until your return home, our Coordination Physicians and support officers are here to assist.
- Medical Inquiry: Get a free recommendation from a specialist after reviewing your medical records.
- Transparent Pricing: Receive a clear estimate for your treatment plan.
- Care Coordination: Coordination Physicians track your progress and help you understand your treatment.
- language Support: We provide assistance in your language.
- medical Report Preparation: Comprehensive reports are prepared for your records.
- Transport Assistance: Includes airport reception and transfer to the hospital.
- Visa and Insurance Help: Assistance with visa extensions, international insurance, and third-party payments.
- Embassy Contacts: Help connecting with your embassy if needed.
- travel Advice: Guidance on accommodations and travel arrangements.
- responsive Communication: Timely emails and updates to keep you informed
These services ensure a smooth experience, supporting your medical and cultural needs throughout your stay.
Personalised Travel Assistance
We offer dedicated support customised to your travel needs, from the planning stage through your journey back home. Our team ensures a seamless experience, helping you with every detail for a comfortable trip.
Pre-arrival
Get access all essential information specific to your medical journey in Chennai, India. This includes guidance on healthcare facilities, cultural tips, and what to expect during your stay.
We keep you informed about safety measures in place during your visit. We provide tips and guidance to ensure your well-being while navigating new environments.
We provide up-to-date information on the Covid-19 protocols and precautions in Chennai. This will help you prepare and stay safe during your healthcare journey.
We help you with the entry requirements, including necessary documents and health-related prerequisites. We make sure you are fully prepared to enter India smoothly.
We offer clear instructions on the immigration and customs process to simplify your arrival experience. Our guidance will help you navigate these formalities with ease.
We provide practical travel advice to make your journey smoother. Our team is available to answer questions and provide the support you need at each step.
We prepare a checklist of essential items to bring to your journey. This helps ensure you have everything necessary for a comfortable stay.
We offer timely updates to keep you informed on any important announcements that may impact your travel. This includes health advisories and other key notifications.
We offer accessimportant information and educational resources about your healthcare process. This will help you understand your treatment journey better.
Arrival
We provide guidance to help you navigate from the moment you arrive. Our team ensures you have a clear path to your destination, with support available if needed.
An airport representative will greet you upon arrival, assisting you with any initial arrangements. This friendly welcome sets the tone for a comfortable journey.
We offer shuttle services to transport you from the airport to the hospital or your accommodation. This service ensures a convenient and safe transfer.
Reliable taxi services are available at the airport to take you to your required location. We assist in arranging taxis that prioritize safety and comfort.
We provide assistance in booking hotels close to the hospital, ensuring convenient accommodations. Our team is here to help you find a place that suits your preferences.
Based on convenience, we can guide you to popular tourist destinations nearby. Experience the cultural beauty of the area safely and with expert recommendations.
Detailed maps and directions are available to help you find your way. This ensures you can navigate confidently to all necessary locations during your stay.
Admission
We provide a guide to help you settle into the hospital comfortably. This covers all aspects of your stay, making sure you feel at ease throughout the process.
A detailed overview of the pre-admission process is provided by our team, so you know what to expect. This includes necessary documentation and preparation tips for a smooth start.
Information on your specific admission time is communicated by the team, ensuring you’re well-prepared. Our team helps coordinate so you can arrive without stress.
We provide a checklist of recommended items to bring for your hospital stay. This ensures you have everything you need to feel comfortable and prepared.
Explore the services and facilities available within the hospital. We aim to make your experience as convenient and accommodating as possible.
A proper guideline for visitors is provided, including visiting hours and protocols. This ensures a comfortable experience for both you and your loved ones.
Departure
We prepare you for what to expect during the discharge process and your journey back home. This guidance helps you feel secure as you transition out of the hospital.
Our team provides a comprehensive discharge plan to support your recovery. This includes care instructions and tips for a safe journey home.
We ensure that you get proper clarity on your discharge time, ensuring a smooth and timely process. We coordinate this with you so your departure is hassle-free.
We provide advice on flying post-treatment, which is related to your specific health needs. Our guidance prioritises your comfort and safety for a stress-free return trip.
We provide information on discharge against medical advice, if necessary. This includes guidance on the risks and considerations involved.
Access is provided to additional resources to support your health journey even after discharge. These resources help you stay informed about your condition and recovery.
We assist in coordinating follow-up appointments and care to ensure continuous support. This helps you stay on track with your recovery and treatment plan.
We request your feedback on your healthcare experience with us. This allows us to improve our services and ensure satisfaction for future patients.